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Track completion speed, productivity, delays, and period reports.
Past deadline, open over 48 hours, or on hold — with WhatsApp reminders every 6 hours by default.
Completions by month
Current open work
Keep an eye on what needs attention.
| Ticket | Assignee | Status | Priority | Updated |
|---|
Each person is a column with their open tickets — production floor board.
Tickets you assigned to the team.
Your tickets assigned to you. Use board or list view.
Schedule huddles, collect discussion points until Start, then record solutions and browse history.
Workload across active team members.
Update your personal details and profile image.
Administrator
Create users and update credentials for the team.
New tickets use this pattern. Existing ticket numbers do not change.
Example: TK-1
Type DD MM YY or YYYY for the date, and 01 / SEQ for the running number. Letters and _ stay as typed.
Only admins can see and edit this list.
Start or stop messaging per ticket stage and edit the message format sent on WhatsApp.